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Why
move with Golden Eagle Moving?
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Golden Eagle Moving is family
owned and family operated.
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Golden
Eagle Moving has an established track record of providing
personalized quality service to families and businesses for almost
20 years.
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Golden
Eagle Moving has only courteous, competent and trained
professional movers who arrive on time and in uniform.
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Golden
Eagle Moving is an agent for United
Van Lines, widely recognized as the industry leader and as America's
largest mover of household goods.
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Golden
Eagle Moving has been repeatedly recognized as one of
the top agents of America's number one van line.
What
are some packing tips?
Golden
Eagle Moving Services is fully prepared to provide you with a full service
move, including all packing and/or unpacking. We recognize, however,
that each move is different, that different people have different needs
and budgets, and that you may wish to do all or part of the packing
yourself. · To help you with packing when you decide to pack yourself,
we offer the following tips:
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PLAN
AHEAD TO OBTAIN NECESSARY CARTONS: We can sell you any cartons
you might need in addition to other packing material such as paper
and tape. You might save a substantial amount of money, however,
by obtaining cartons from other sources such as friends who have
recently moved and/or stores. Starting to collect cartons a month
or two prior to your move will probably make it possible to obtain
enough cartons.
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SELECT
THE PROPER SIZE AND TYPE OF CARTON: Heavy items
such as books, record albums, canned food, etc. should be put in
smaller cartons. Some items such as large pictures, mirrors, glass
tops and shelves, clocks and mattresses may require special cartons
which we can provide.
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PACKING
OF SOME ITEMS IS OPTIONAL ON LOCAL MOVES: When you are moving
locally some items do not necessarily need to be packed. Items such
as mirrors, large pictures and mattresses can usually be transported
safely for short distances without packing. Generally, these items
should be packed for long distance move and for shipments moving
into storage. Lamps and lampshades should always be packed.
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PACK ONE ROOM AT A TIME: Packing can appear to be an insurmountable
task when viewed from the perspective of the entire house. Packing
one room at a time (and staying with that room until it is fully
packed) has the effect of dividing the overall task into several
smaller and more manageable tasks. This approach also makes it possible
to set realistic goals, i.e. pack the dining room today, the kitchen
tomorrow, etc.
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TAPE THE BOTTOM OF CARTONS: Taping the bottom of cartons
before filling them prevents the contents from spilling out the
bottom during the move.
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HEAVY ITEMS ON THE BOTTOM/LIGHT ITEMS ON TOP: In each carton
the heavier items should be placed at the bottom and the lighter
items on top to prevent damage.
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USE
A LOT OF PAPER: All breakable items should be wrapped individually
in paper. Paper should be used to cushion the bottom, sides and
top of cartons.
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PLACE BREAKABLES CORRECTLY IN CARTON: Plates should be stacked
vertically as if in a dish drain; glasses and stemware should be
placed in an upright position; again, use plenty of paper on all
fragile and breakable items.
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CORRECTLY
FILL CARTONS: Fill all cartons to the top without overfilling.
Cartons with items sticking over the top cannot be properly closed
or stacked; cartons that are underfilled tend to crush when stacked.
Always make sure each carton is filled totally to the top before
closing. A small space at the top can be filled with paper, a towel,
a blanket or other similar items.
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CLOSE CARTON AND SEAL SHUT WITH TAPE: Cartons should be closed-top
and sealed with tape to prevent damage and make stacking easier.
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LABEL EACH CARTON: Use a felt pen to clearly label each carton
as to its general contents and the room it is to be placed in at
destination. Label on the side of each carton rather than on the
top so that cartons in stacks can be identified. If a carton is
packed in a manner that requires it to be always kept in an upright
position, draw arrows on each side indicating which end must always
be kept up. Any cartons containing particularly fragile items should
be labeled as such.
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STACK CARTONS: Time will be saved on your move if you arrange
cartons in stacks of similar sized cartons four to five feet high.
This enables the cartons to be easily dollied from the house to
the truck.
 Back
What
are some moving tips?
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Obtain your estimate 30 to 45 days before your move date.
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Schedule
your move for the middle of the month if possible. The first and
last weeks of the month are busier.
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Decide
what you will be moving and what to discard before the agent arrives
to perform your estimate. Make sure to show the agent everything
including basements, sheds, attics, garages, and mini-warehouses.
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If you plan to pack yourself, start collecting suitable packing
materials. All boxes will have to be closed on both the top and
bottom.
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Set goals and deadlines to ensure that all packing is completed
before moving day.
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Dispose of flammables such as fireworks, cleaning fluids, matches,
and aerosol cans. Drain fuel from your power mower and other machinery
and discard partly used cans of oil, paint, bleach, or any substance
that may leak. Be sure the water is emptied from your steam iron.
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Obtain a written appraisal of antique items to verify their value.
Avoid waxing or oiling wooden furniture before moving because some
products may soften the wood, making it vulnerable to imprinting
from furniture pads.
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If you are being relocated at your company's request, find out what
portion of your moving expenses will be paid by the company. If
your company has a written moving policy, ask for a copy.
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Make sure you understand the valuation coverage that you have on
your household goods to be relocated.
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You, or a designated representative, must be available during packing,
loading, and delivery. Along with our packers and movers, it is
your responsibility to do a complete walk through of your former
home, checking all drawers, cabinets, crawl spaces, closets, etc.
to be sure that nothing is left behind.
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Remove any fixture that is secured or bolted to your walls, such
as pictures, posters, curtain rods, bookcases, shelves, coffee makers,
microwaves, or can openers that are to be moved.
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Remove all items from refrigerators and freezers. Defrost and let
dry at least 24-48 hours in advance. Wipe out with a dry cloth,
leave baking soda or a bag of charcoal, in each compartment to absorb
any lingering odors or moisture.
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Remove all valuables such as (but not limited to) jewelry, coin
collections, stamp collections, computer programs, precious or semiprecious
stones or gems, rare collectible items, personal documents, manuscripts
or other rare documents and place them in a secure area along with
personal items (purse, wallet, suitcase) that you carry with you
as you travel. The mover is liable for these items only under certain,
very specific conditions.
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Unplug all electronic equipment such as television sets, home computers,
stereos, etc. 24 hours in advance of move so they will be at room
temperature on moving day. Moving a TV set and other electronic
equipment in which heat is still retained could cause internal damage.
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Back up essential data in computers; determine if computers require
any special servicing for transit; remove CD's and tapes from CD
players, VCR's, and computers.
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Leave your utilities and telephone connected until the day after
we are scheduled to load. It is best to be sure they are still available
on load day
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What
about "International" moves?
 When
you move to another country the most important thing you can do is select
a mover/forwarder who has the capacity, knowledge, and network of world
wide agents to get all your goods to your new home in good condition
and on time. We are an agent for Unigroup
Worldwide, the international division of United
Van Lines. Unigroup Worldwide is one of the largest and most respected
international forwarders in the world.
Each
country has regulations regarding the importation of household goods
and other commodities. Some countries prohibit certain items like fire
arms, liquor, etc. Many countries assess taxes and duties on imports;
the amount you pay can be affected by how long you have owned the goods,
your status (i.e. returning citizen, student), and by other factors.
Each country has its own document requirements. The Embassy or a consulate
office of your new country can provide you with up to date customs regulations.
You should not purchase any items for export until you know the true
cost including duties, taxes and possible required modifications.
Larger
shipments of household goods are shipped in 20 foot, 40 foot, and 45
foot ocean containers. Smaller shipments are moved in wooden boxes called
liftcases. The standard liftcase size is 45" x 86" x 85". The most important
factor in determining cost is the size of the container required to
move your goods. Total weight effects cost in a minor way.
Golden
Eagle Moving has professional crews who know how to safely pack and
load your goods to maximize what fits into a container and minimize
the cost. We completely and carefully wrap each of your belongings to
insure that everything arrives in the same condition it left. Our service
is door to door and includes all normal customs clearance fees. Our
expertise will also limit the amount of duties and taxes (if any) you
will be required to pay.
It
should be noted that moves to Canada are essentially the same as moves
within the United States and should not be thought of as "international"
moves. There are customs regulations and procedures but they are little
more than a minor inconvenience.
What
about moves to Hawaii and Alaska?
Moves
to our 49th and 50th states are handled essentially like moves to other
countries except there are no customs regulations. Hawaii prohibits
importation of certain items and requires a long and expensive quarantine
period for animals and household pets. Please see our information regarding
international moves.
What
are some cost-saving tips for local moves?
Golden
Eagle Moving Services is fully prepared to provide you with a full service
move. We recognize, however, that each move is different and that different
people have different needs and budgets.
When
you move locally (within a radius of 100 miles) you are paying by the
hour. Anything you do yourself, therefore, will save you money. For
example:
BE
ORGANIZED AND READY TO MOVE: Having all packing done and all furniture
items totally cleared of nic-nacs and other small items, as well as
having a clear pathway from the door to all areas of the house, will
make your move go more quickly and save you money.
DO
YOUR OWN PACKING: We offer free advice on packing. Please see information
on "Packing Tips" or give us a call.
DO
SOME OF YOUR OWN PACKING: Pack most of your belongings yourself
but have our professional packers pack your valuable breakables.
DISCONNECT
AND RECONNECT YOUR APPLIANCES: Disconnecting and reconnecting of
washers, dryers, and refrigerator icemakers can be time consuming and
doing this yourself will save you money.
DISASSEMBLE
AND REASSEMBLE FURNITURE ITEMS: Certain items must be disassembled
before being moved. For example, beds must be taken apart, tops must
be disconnected from two piece hutches, and mirrors must be removed
from dressers. Doing this yourself will save money.
CENTRALIZE
CARTONS: At the pickup end (centralize boxes) in the garage or other
convenient location near the door so they can be moved into the truck
more quickly than boxes scattered throughout the house. Ideally, boxes
should be placed in stacks of similar sizes four or five feet high so
that they can be readily dollied from the house to the truck. At delivery
end each box can be placed in its specific room or all boxes can be
placed in a central location. Placing boxes in a central location saves
time and money, particularly when that location is the garage.
MOVE
SMALL ITEMS YOURSELF: Boxes and many smaller items such as lamps,
mirrors, wall hangings, pictures and plants that are time consuming
to move, can often be moved in a pickup truck or even a car, and do
not necessarily require the special equipment of a moving company. One
way to save a substantial amount of money is to move these smaller items
yourself and have us move your major furniture only.
Back
When
is t he
best time to move?
If
there is a choice, most moving companies suggest you select a time other
than summer, the end of the month or the end-of-year holidays. The heaviest
demands are placed on vans, equipment and personnel during these periods.
However, we believe you should move when it is most convenient for you.
Factors involved in the decision may include:
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Whether
the move must be made immediately
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Transferring
children during the school term
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Separation
of the family while the move is under way
If
the move can be scheduled for a time when vans and trained personnel
are more readily available, we'll be better able to meet your preferred
delivery schedule.
When
should I call the moving company?
The
earlier, the better. Although the actual van assignment may not be made
until a few days before your move, it's wise to give your moving company
from four to six weeks' notice, if possible. The more lead time you
can give, the more likely we will be able to meet your schedule.
How
do I know a mover is licensed?
Most
movers have their own state license issued by that state's Public Utilities
Commission, or another agency. These licenses usually apply on moves
done entirely within the state. Golden Eagle Moving Services license
issued by the California Public Utilities Commission is Cal-T-170177.
Interstate Van Lines like United
Van Lines are "registered", not licensed. United
Van Lines has been issued a certificate of authority to move household
goods between any of the fifty states by the U.S. Department of Transportation
(DOT). United's certificate is: US DOT 077949. Golden Eagle Moving Services
has the authority to operate within the State of California using its
PUC license and to participate in interstate moving as an agent for
United Van Lines.
Do
I need an estimate?
When
you are moving long distance a pre-move survey is usually necessary
to determine the size of the move and the amount of van space your goods
will occupy. We will compute the approximate cost and give you a written
estimate. An accurate estimate cannot be given without a visual survey
of the goods to be moved. There is no charge for the estimate.
If
your move is very small (within our 2100lb minimum) or you are able
to provide an exact list of the items to be moved (including the approximate
number of cartons with packed items) a visual survey may not be necessary
to provide you with a written estimate of the approximate cost of your
move.
Local
moves are charged by the hour and a written estimate is generally not
necessary unless the move is very large, there is an extensive amount
of packing required or storage is needed.
What
is a binding estimate?
A
binding estimate or binding cost of services specifies in advance the
precise cost of the move based on the services requested or deemed necessary
at the time of the estimate. If additional services are requested or
required at either origin or destination (such as shuttle or long carry),
the total cost will increase. Binding estimates are valid for the time
specified, usually up to 60 days. If you are very sure of what is to
be moved and what services you will require, a binding estimate is probably
appropriate for your move. A binding estimate will generally be provided
upon request though there are some situations in which a binding estimate
is inappropriate such as uncertainty as to what is to be moved or items
packed into a garage or mini storage that can't be fully seen.
Back
How
and when should I pay?
Payment is due in full at the time of delivery unless your employer
is paying for the move and arrangements have been made in advance to
bill your company. Payments can be made by cash, money order, travelers
checks, cashiers check, American Express, Discover,  Visa,
or Mastercard. Arrangements for payment by credit card must be made
in advance. Personal checks are generally accepted for local moves but
are not accepted for long distance moves.
Am
I protected against loss or damage while my goods are in transit?
Yes,
but how much protection you have and its cost to you depend upon the
"valuation" option you choose: Full Value Coverage or the
Standard Coverage included in the cost of the move.
The
valuation option you choose determines the basis upon which any claim
will be adjusted and our maximum liability. The liability of a carrier
for loss or damage is based upon the carrier's tariffs, as well as state
and federal laws and regulations, and has certain limitations and exclusions.
Valuation is not insurance; it is simply a tariff-based level of motor
carrier liability. If you desire protection afforded by an insurance
policy, you should see your insurance company representative about available
coverages.
Unless
additional coverage is taken our liability is limited by law and regulation
to a maximum of $.60 per pound per article being moved. This coverage
allows for minor repair work but is not replacement coverage. Replacement
coverage (also known as Full Value coverage) is described below:
Full Value Coverage
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Under this plan, if your articles are lost or damaged while in
our care, they will be repaired or replaced with like items, or
a cash settlement will be made for the current market replacement
value, regardless of the age of the item. Unlike other valuation
options, depreciation is not a factor in determining replacement
value.
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Full
Value Coverage and deductible options are available in dollar
increments to fit your needs at reasonable rates. Our total liability
for loss or damage will be the amount you declare as the value
of your shipment. However, the minimum total declared value must
be at least equal to the weight of your shipment multiplied by
$5.00 per pound.
Back
How
are my belongings protected while in transit?
The
best form of protection we offer for your belongings is the training
and experience of our movers who know how to protect your belongings
while they are being moved. All of our vans are equipped with appropriate
moving equipment and a plentiful supply of clean and thick furniture
pads. Additionally, your upholstered furniture is protected with stretch
wrap and your residence is protected with floor entry protection and
with door pads and banister pads.
Will
my belongings remain clean?
Our
exclusive Sanitized® -treated, air-ride vans provide a clean, safe move.
The Sanitized feature, which inhibits mildew growth and controls insects,
is an extra measure of hygienic safety for you belongings. In addition
to this service, we protect your upholstered furniture with stretch
wrap, a clear plastic material, before they are wrapped with furniture
pads.
Can
my vehicles also be moved?
 Yes,
your vehicles can be moved either inside the van with your household
goods or on specialized car carriers. We also move boats, recreational
vehicles, motor homes, and airplanes. Passenger cars and small trucks
and vans will generally fit inside the moving van though this the most
expensive way to move them. Larger vehicles (boats, RV's, etc) will
generally not fit inside the van.
Can
I move my vehicle to another country?
No
personal vehicle can leave the United States unless it is accompanied
by the original title. The title must be in the name of the individual
who is moving and must be clear of all lien holders.
Each
country has its own set of regulations regarding what vehicles can be
imported, if and how they must be modified, and what duties or taxes
will be due. Many countries allow personal vehicles to be imported duty-free
or with minimal duty provided the vehicle is owned by the immigrating
individual for a period of times, usually one year. It is essential
that you know all costs associated with vehicle importation before finalizing
any plans in this area.
Vehicles
can be moved separately or in containers along with household goods.
Golden Eagle Moving knows how to load household goods and autos in the
same container without damage to either. We have the experience to build
a bulkhead to contain the household goods and blocking to keep the vehicle
from movement within the container.
Back
Do
appliances need special attention?
 Many
refrigerators, washer, dryers, and other electrical or mechanical appliances
require special servicing to ensure safe transportation. Any moving
parts such as motors on major appliances, washer drums, icemakers and
the pickup arm on a phonograph should be securely fastened for shipment.
It
is the owner's responsibility to see that appliances are serviced for
shipment before they are loaded on the van. Upon request and for an
additional charge, we will perform this service, using our own qualified
personnel or an authorized service company.
Generally
speaking the moving crew does not disconnect or reconnect washers, dryers,
icemakers or other appliances. We can arrange for this service, however,
at an additional charge.
Can
I pack my clothes in chest or dresser drawers?
Lightweight
clothing, sweaters, shirts, blouses, and lingerie may be left in the
drawers. Do not fill drawers with heavy items such as books, table linens
or sheets, which can damage the piece of furniture during transit. Be
careful NOT to leave fragile items, money, jewelry, watches, or other
valuables in the drawers, as well as anything that might spill or leak.
Can
I move my frozen foods?
Frozen
foods can be moved, but only under specific, limited conditions. Be
sure to discuss this with us in advance. In most instances, we suggest
that shipping arrangements be made through local frozen food locker
plants, especially for a long-distance move.
Can
I move jewelry and other valuables?
 Items
of extraordinary value such as jewelry, money, antiques and stamp collections
can be included in your shipment, provided you notify us of these items
before packing or moving day. However, we strongly recommend that you
carry irreplaceable and expensive articles with you, or make other arrangements
for their transport.
In
the moving industry, items worth more than $100 per pound are considered
to be articles of "extraordinary" value. To be assured that a claim
involving these articles is not limited to minimal liability, complete
and sign the High-Value Inventory form and sign the "Extraordinary (Unusual)
Value Article Declaration" box on the Bill of Lading. If no articles
of extraordinary value are included in your shipment, simply write "none"
on the High-Value Inventory form and sign it.
Can
I move my houseplants?
 We
cannot accept responsibility for safely moving your plants, because
they may suffer from a lack of water and light as well as probable temperature
changes while in the van. You may prefer to transport your houseplants
in the family car or ship them by plane. Some states prohibit the entry
of all plants, while other states will admit plants under certain conditions;
still others have no plant regulations. Be sure to check the regulations
of the state to which you're moving.
Can
I move my pets?
 Pets
cannot be carried on the moving van. Dogs, cats, canaries and parakeets
can usually be transported in the family car. If this isn't convenient,
we will be glad to suggest alternate ways to ship your pets safely.
Call
us toll free at
1-800-328-4367
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